Terms & Conditions

1 Definitions

In these Terms & Conditions, the following terms shall have the meanings ascribed to them below, unless the context otherwise requires:

• "ayubet" / "the Platform" / "we" / "us" / "our" refers to the online gaming service accessible at ayubet.cam, operated by its licensed holding entity.
• "Player" / "you" / "your" means any individual who has registered an account with ayubet or who accesses the Platform in any capacity.
• "Account" means the personal gaming account opened by a Player on the Platform following successful registration and verification.
• "Balance" means the total of real-money funds and bonus funds held in a Player's Account at any given time.
• "Bonus Funds" means any promotional credits, free spins equivalents, cashback awards, or reload bonuses credited to a Player's Account pursuant to a promotional offer.
• "Real-Money Funds" means deposits made by a Player via approved payment channels, exclusive of any Bonus Funds.
• "Wagering Requirement" means the total turnover a Player must generate before Bonus Funds or winnings derived from Bonus Funds become eligible for withdrawal.
• "KYC" (Know Your Customer) means the identity and age verification process required by ayubet prior to processing a Player's first withdrawal.
• "IDR" / "Rp" means Indonesian Rupiah, the sole currency in which all transactions on the Platform are denominated.
• "WIB" means Western Indonesia Time (UTC+7), the timezone applied to all time-sensitive references within these Terms.
• "Prohibited Jurisdiction" means any country or territory in which participation in online gambling is unlawful or where ayubet is not licensed to operate.

2 Eligibility

To open and maintain an account with ayubet, you must satisfy each of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the Platform:

1. You must be at least 21 years of age. ayubet enforces a strict minimum age policy in accordance with responsible gaming standards applicable to the Indonesian market. Proof of age is required before withdrawal rights are activated.
2. You must be a natural person (not a corporation, trust, partnership, or other legal entity) acting in your own name and for your own account.
3. You must not be acting on behalf of another person or as a proxy, agent, or nominee for a third party.
4. You must not be a resident or citizen of a Prohibited Jurisdiction as defined in Clause 1 above.
5. You must not be a current or former employee, contractor, officer, or director of ayubet, or an immediate family member of any such person.
6. You must have full legal capacity to enter into a binding agreement under the laws applicable to your place of residence.
7. You must not have been previously excluded, suspended, or banned from the ayubet Platform or any related platform under common ownership.

3 Account Registration

Each Player is permitted to hold one (1) account only on the ayubet Platform. When registering, you agree to:

• Provide accurate, current, and complete registration information including your full legal name, date of birth, Indonesian mobile number, and a valid email address.
• Maintain the accuracy of this information and update it promptly if any detail changes.
• Select a strong, unique password and keep it confidential. ayubet will never ask for your password via email, live chat, or telephone.
• Not share your Account credentials with any other person. You are solely responsible for all activity conducted through your Account.
• Not register more than one Account, whether under the same or a different name, email address, phone number, device, IP address, or payment method. Duplicate Accounts will be terminated without notice and any balance — including Real-Money Funds — may be forfeited where evidence of abuse is identified.

ayubet reserves the right to refuse registration to any applicant at its sole discretion and without providing a reason.

4 KYC Verification

ayub et operates a mandatory Know Your Customer (KYC) verification process in accordance with internationally recognised anti-money laundering (AML) standards. KYC verification is required before a Player's first withdrawal is processed and may be requested at any time at ayubet's discretion.

You will be required to submit the following documents:

• Proof of Identity: A clear, colour scan or photograph of a valid government-issued photo ID — Indonesian KTP (Kartu Tanda Penduduk), SIM (driving licence), or a valid international passport. The document must show your full legal name, date of birth, photograph, and be valid (not expired).
• Proof of Address: A recent utility bill, bank statement, or official government letter issued within the last three months, clearly showing your name and current residential address.
• Proof of Payment Method: A copy or screenshot of the bank account, e-wallet, or card used to fund your ayubet Account, showing the account holder name and last four digits of the account number.
• Source of Funds (where requested): Documentation confirming the legitimate origin of funds used for gaming activity, such as a recent payslip, employment contract, or bank statement. This may be requested for high-volume accounts.

All submitted documents are handled in strict confidence in accordance with our Privacy Policy. Failure to complete KYC verification within 30 days of the first withdrawal request will result in the withdrawal being cancelled and the Account being placed under review. ayubet reserves the right to withhold funds pending satisfactory completion of KYC where fraudulent activity is suspected.

5 Deposits

All deposits to your ayubet Account must be made through an officially supported payment channel. The following methods are currently accepted:

• Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), Bank Permata, OCBC NISP
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

Additional terms governing deposits are as follows:

1. The minimum deposit amount is Rp 10.000. Maximum deposit limits vary by payment method and account tier; please refer to the Cashier section of the Platform for current limits.
2. All deposits must originate from a payment account registered in the same name as your ayubet Account. Third-party deposits are strictly prohibited and will be refunded.
3. ayubet does not charge a fee on deposits; however, your bank or e-wallet provider may impose their own transaction fees, for which ayubet accepts no responsibility.
4. Deposits are credited to your Account in real time upon confirmation of receipt by our payment processor. In the event of a delay, you must contact support before initiating a second deposit for the same amount.
5. ayubet reserves the right to reject, reverse, or investigate any deposit that appears inconsistent with the Player's account history or that triggers our AML monitoring protocols.
6. Deposits may not be used to satisfy debts owed to third parties. Deposits exist solely to fund gaming activity on the Platform.

6 Withdrawals

Players may request a withdrawal of Real-Money Funds at any time, subject to the following conditions:

1. KYC verification must be completed before any withdrawal is processed (see Clause 4).
2. The minimum withdrawal amount is Rp 50.000. Maximum single-transaction withdrawal limits vary by account tier; VIP members may have enhanced limits assigned at ayubet's discretion.
3. Withdrawals are processed to the same payment method used for the most recent qualifying deposit, unless otherwise approved by our finance team. This policy is in place to prevent money laundering.
4. Standard withdrawal processing time is under 3 minutes for BCA transfers on verified accounts. Processing times for BRI, BNI, Mandiri, and e-wallets are typically under 5 minutes during standard operating hours (WIB). Bank maintenance windows and public holidays in Indonesia may affect processing times.
5. Bonus Funds and winnings generated solely from Bonus Funds are not withdrawable until the applicable Wagering Requirement has been met in full (see Clause 7).
6. ayubet does not charge a fee on withdrawals; however, the receiving bank or e-wallet may impose transfer or receipt fees.
7. ayubet reserves the right to delay or place on hold any withdrawal request for the purpose of security verification, fraud investigation, or regulatory compliance. In such cases, the Player will be notified within 24 hours and the matter resolved within a reasonable period.
8. Withdrawal requests submitted during periods of scheduled system maintenance will be queued and processed once maintenance is complete.

7 Bonuses & Promotions

ayubet offers a range of promotional incentives to new and existing Players. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the time the offer is presented:

1. Welcome Bonus: The standard welcome offer carries a wagering requirement of 30× (deposit + bonus) before any winnings derived from the bonus are eligible for withdrawal. The welcome bonus must be claimed within 7 days of account registration.
2. Reload Bonuses: Wagering requirements for reload bonuses are stated individually for each offer and range from 15× to 25× the bonus amount, depending on the promotion type.
3. Bonus Expiry: All bonuses expire 30 days after being credited to the Player's Account, unless a different expiry period is stated in the specific offer terms. Expired bonus funds and associated pending winnings are forfeited automatically.
4. Game Contribution: Different game categories contribute at different rates toward meeting the Wagering Requirement. Slot games (including slot gacor — high-payout slot titles popular among Indonesian players) typically contribute 100%. Live casino table games contribute 10%. Sports betting wagers at odds of 1.50 or greater contribute 100%; wagers at odds below 1.50 contribute 0%. Togel (traditional numbers lottery) wagers contribute 50%.
5. Maximum Bet: While a bonus is active, the maximum permitted single bet is Rp 100.000 for casino games and Rp 500.000 for sports markets. Placing bets above this limit while a bonus is active may result in the bonus and associated winnings being voided.
6. Bonus Abuse: ayubet employs automated monitoring to detect bonus abuse, including but not limited to matched betting, arbitrage, systematic low-risk wagering, and collusion between Players. Where abuse is identified, ayubet reserves the right to void the bonus, reclaim any winnings, and suspend or close the Account.
7. One Bonus at a Time: Only one bonus offer may be active on a Player's Account at any given time. A Player must complete or forfeit an active bonus before a new one can be applied.
8. ayubet reserves the right to modify, suspend, or permanently discontinue any promotional offer at any time without prior notice, except where doing so would be materially prejudicial to Players who have already commenced wagering under the existing terms.

8 Betting Rules

The following general rules apply to all wagering activity on the ayubet Platform. Sport-specific and game-specific rules are published separately within each product section of the Platform and are incorporated into these Terms by reference.

• Bet Acceptance: A wager is deemed accepted only once a confirmation message and a unique bet reference number have been issued to the Player by the Platform. Wagers displayed as "pending" have not been accepted and carry no financial commitment.
• Minimum & Maximum Stakes: Minimum and maximum stake limits apply to all markets and are displayed within the betting interface. Limits may differ by sport, market type, and account tier. ayubet reserves the right to adjust individual account stake limits at its discretion.
• Obvious Errors: If a price, line, or payout is offered due to an obvious technical error or human error (e.g., a grossly mispriced market), ayubet reserves the right to void or correct the affected wager regardless of whether it has been accepted. Players who deliberately exploit obvious errors will be in breach of Clause 9.
• Sports Betting — Bandar Bola: For football (soccer) betting — including BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, and Champions League — all match results are determined at the end of regular time (90 minutes plus stoppage time), unless otherwise stated. Extra time, penalty shootouts, and other extended-play outcomes count only where explicitly offered as a separate market.
• Mix Parlay: Mix parlay (accumulator) bets require all individual selections to win for the bet to return a payout. If one or more selections are voided (e.g., abandoned match), the parlay is recalculated at reduced odds without the voided selection.
• Live Betting: In-play markets may be suspended at any time, including during live events, due to technical issues, data feed interruptions, or exceptional game events. Bets placed immediately before a suspension are subject to review; where an outcome was already determined at the time of placement, the bet may be voided.
• Results & Settlements: Markets are settled based on official results published by the relevant governing body (e.g., FIFA, AFC, PSSI for football). Settlement normally occurs within one hour of the official result being declared.

9 Prohibited Conduct

The following activities are strictly prohibited on the ayubet Platform. Breach of any of these prohibitions may result in Account suspension, permanent closure, forfeiture of balances, and/or referral to relevant law enforcement authorities:

• Using automated software, betting bots, scripts, crawlers, or any artificial means to place wagers, access account information, or manipulate game outcomes.
• Colluding with other Players to manipulate game results, share bonus offers, or exploit promotional mechanics.
• Exploiting software bugs, glitches, or pricing errors knowingly and in bad faith.
• Using the Platform to launder money, finance illegal activity, or circumvent financial reporting regulations.
• Registering multiple Accounts or assisting another person in doing so.
• Providing false, misleading, or fraudulent information during registration, KYC verification, or at any other point of interaction with ayubet.
• Accessing the Platform from a Prohibited Jurisdiction or using a VPN, proxy, or other technology to disguise your actual location.
• Engaging in harassment, abusive language, or threatening behaviour toward ayubet staff or other Players through any communication channel.
• Attempting to reverse-engineer, decompile, or tamper with the Platform's software or security systems.

10 Account Suspension & Closure

ayubet reserves the right to suspend, restrict, or permanently close a Player's Account under any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the stipulated timeframe.
• Reasonable suspicion of fraudulent activity, money laundering, or criminal conduct.
• Receipt of a chargeback or payment reversal dispute initiated by the Player's bank or payment provider.
• Discovery that the Player is under 21 years of age or is otherwise ineligible under Clause 2.
• A valid self-exclusion request submitted by the Player under the Responsible Gaming framework (see Clause 12).
• Regulatory instruction from a competent authority.

Where an Account is closed due to a breach by the Player, ayubet reserves the right to retain all Bonus Funds and voided winnings and to recover any amounts owed to ayubet from the Player's Real-Money balance before returning the remainder. Where closure is initiated by the Player for reasons unrelated to a breach, any remaining verified Real-Money balance will be refunded via the Player's last-used payment method within 5 business days.

11 Limitation of Liability

To the maximum extent permitted by applicable law, ayubet's liability to any Player in connection with the use of the Platform is limited as follows:

1. ayubet shall not be liable for any loss of profits, loss of opportunity, indirect, incidental, special, consequential, or punitive damages arising out of or related to a Player's use of the Platform, regardless of whether ayubet was advised of the possibility of such damages.
2. ayubet's total aggregate liability to any Player in respect of any and all claims shall not exceed the total amount of Real-Money Funds deposited by that Player during the 30-day period immediately preceding the event giving rise to the claim.
3. ayubet is not responsible for internet connectivity failures, device malfunctions, browser incompatibilities, or third-party service outages that may affect a Player's ability to access or use the Platform.
4. ayubet does not guarantee the uninterrupted availability of the Platform and shall not be liable for service disruptions arising from scheduled maintenance, force majeure events, or circumstances beyond its reasonable control.
5. All games and betting markets on the Platform are provided on an "as is" basis. Game outcomes are determined by certified RNG systems; ayubet makes no representations as to a Player's likelihood of winning.

12 Responsible Gaming

ayubet is firmly committed to promoting safe and responsible gaming practices. We provide the following player protection tools, all of which are accessible directly from your Account settings at no charge:

• Deposit Limits: Set a daily, weekly, or monthly cap on the amount you can deposit. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
• Loss Limits: Define the maximum net loss you are willing to sustain over a chosen period.
• Session Time Limits & Reality Checks: Receive on-screen notifications at intervals of your choosing (e.g., every 30 or 60 minutes) reminding you of your session duration and net position.
• Time-Out (Cool-Off): Temporarily suspend your Account for a period between 24 hours and 6 weeks. During a time-out, you cannot log in, deposit, or place wagers.
• Self-Exclusion: Request permanent or long-term (minimum 6 months) exclusion from the Platform. Self-exclusion is processed immediately and cannot be reversed during the exclusion period.

For detailed guidance, support organisations, and further information on all responsible gaming tools, please visit our dedicated Responsible Gaming page.

13 Privacy

ayubet collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference and is available at /privacy-policy. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy. You have the right to access, correct, and request deletion of your personal data subject to ayubet's legal obligations to retain certain records for AML and regulatory compliance purposes.

14 Amendments to These Terms

ayubet reserves the right to modify these Terms & Conditions at any time. Where changes are material — meaning they significantly alter Player rights or obligations — ayubet will provide a minimum of 14 days' prior notice by publishing the updated Terms on this page and, where practicable, by sending a notification to the email address registered on the Player's Account.

Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must close your Account before the effective date and withdraw your remaining balance.

The "Last Updated" date displayed at the top of this page indicates when the most recent version of these Terms came into force. It is your responsibility to review these Terms periodically.

15 Governing Law & Dispute Resolution

These Terms & Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the jurisdiction in which ayubet holds its primary operating licence.

In the event of a dispute, we encourage Players to contact ayubet's customer support team in the first instance. The majority of issues can be resolved quickly and informally through our support channels. If a dispute cannot be resolved informally within 14 business days of being raised with support, the matter shall be referred to binding arbitration before a mutually agreed arbitration body. The arbitration shall be conducted in the English language.

Nothing in this clause shall prevent ayubet from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its intellectual property rights, confidential information, or to prevent irreparable harm.

16 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your ayubet Account, please contact our support team through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, via the live chat widget on the Platform
• WhatsApp & Telegram: Contact details are provided within the Platform's support section
• Response Time: Our average first-response time is under 2 minutes via live chat and under 4 hours via email